2002 Duramax bad injectors and injection pump says dealer? - Chevy and GMC Duramax Diesel Forum
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Old 01-06-2011, 08:48 AM   eBay Motors  #1 (permalink)
 
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2002 Duramax bad injectors and injection pump says dealer?

I was driving my truck it is a 2002 3500 was going to fuel it up and ran really rough and made loud noises. I tried to get it running again and it would not. I changed the fuel filter and when I took off the old one it had lotsa of water and rusty water in it. I changed it got it running. It would only start when I primed it several times. It ran but was missing I drove it ten miles to dealer. Dealer scanned it and said number one injector is stuck open and the injection pump is bad. I asked them if they would just change the injector first before the pump and they said no they are sure its bad. Total cost 2500 dollars including labor. That was 2 weeks ago and for the last week and a half "it will be ready tommorow." I am wondering how can they check the injection pump if there is a injector stuck open? Any ideas or suggestions on what to do?
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Old 01-06-2011, 09:04 AM   eBay Motors  #2 (permalink)
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ask them to give you the codes you were getting.
give us them and we can help you better.
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Old 01-06-2011, 09:04 AM   eBay Motors  #3 (permalink)
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have them get you the injector balance rates.
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Old 01-07-2011, 05:49 AM   eBay Motors  #4 (permalink)
 
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After posting yesterday I called the dealer and they didnt remember the codes just that it was the number one injector and injection pump bad. They told me yesterday that they forgot to install a bolt and will take it back apart and install a bolt but it would be done last night. Called this morning and still not done. Any ideas what could be going on it was supposed to be done over a week ago.
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Old 01-07-2011, 07:10 AM   eBay Motors  #5 (permalink)
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I'll tell you what's going on... that shop is full of idiots that are being managed by an even BIGGER idiot!

I'd have been standing on the Service Manager's desk with my DI hat on the day after it was promised.

Talk the the Dealership Manager and stand on his f'n desk until he reduces the price and gets your truck done.
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You want your exhaust to be like a fart. You can't see it but you know the effects of it.

If you can see your fart you got problems. If you can see your exhaust ...
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Old 01-07-2011, 07:15 AM   eBay Motors  #6 (permalink)
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Tell them to stop jacking you around and get it fixed for half the price because you where promised that "it'll be done tomorrow" two weeks ago! Where are you located so no one else here goes there.
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Old 01-07-2011, 07:18 AM   eBay Motors  #7 (permalink)
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Originally Posted by WisconsinHick1 View Post
Tell them to stop jacking you around and get it fixed for half the price because you where promised that "it'll be done tomorrow" two weeks ago! Where are you located so no one else here goes there.
Yep! Post them bi*ches name up here!
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Quote:
Originally Posted by TheStepChild View Post
You want your exhaust to be like a fart. You can't see it but you know the effects of it.

If you can see your fart you got problems. If you can see your exhaust ...
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Old 01-07-2011, 07:24 AM   eBay Motors  #8 (permalink)
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What is the name of the shop?
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Old 01-07-2011, 07:49 AM   eBay Motors  #9 (permalink)
 
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Larry Spacc in Dunkirk NY. Anywhere to place a complaint with GM?
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Old 01-07-2011, 09:59 AM   eBay Motors  #10 (permalink)
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Chevy | Help - Contact Us | Chevrolet

Follow that link... fill it out and BLAST THAT DEALER... someone from Chevrolet (GM Corporate) will contact you regarding the dealership. I'm sure you will find that shit rolls down hill, and the dealership will do whatever it takes to make you happy so that GM Corporate gets off their ass... but you gotta BLAST the dealer and be angry about it.

Make sure to leave you contact info for them.
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Quote:
Originally Posted by TheStepChild View Post
You want your exhaust to be like a fart. You can't see it but you know the effects of it.

If you can see your fart you got problems. If you can see your exhaust ...
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