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05-24-2008, 06:21 AM
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eBay Motors
#1 (permalink)
| | Member
Join Date: Apr 2008 Location: Warrenton, Virginia
Posts: 43
| Edge Evolution Problem Well guys, my truck is sitting at the dealers waiting for a new ECM for my truck. While reprogramming with the Evolution, it displayed an error, and a message to contact a technician. After several tries by the technical department at reprogamming the Evolution through the Internet, and connecting it back up to the truck, my ECM got fried. In the end, the Evolution didn't even know where it was. I have contacted Edge, and we will see how this turns out. I'll keep you posted. 
__________________ 2007.5 2500HD LMM, AEM air intake, 5 inch DPF back MBRP exhaust w/6 inch tip, ARE tonneau cover, Cobra CB, Rhino liner, 3 inch EFX step bars. |
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05-27-2008, 11:58 AM
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eBay Motors
#2 (permalink)
| | Member
Join Date: Apr 2008 Location: Warrenton, Virginia
Posts: 43
| Evolution problem The dealer took the PCM out of my truck today, and it is on it's way to Edge to see if they can get it up and running again. If not, they said they will pay for a new PCM and all expenses related to the problems that their product caused. More later.
__________________ 2007.5 2500HD LMM, AEM air intake, 5 inch DPF back MBRP exhaust w/6 inch tip, ARE tonneau cover, Cobra CB, Rhino liner, 3 inch EFX step bars. |
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06-05-2008, 02:07 PM
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eBay Motors
#3 (permalink)
| | Member
Join Date: Apr 2008 Location: Warrenton, Virginia
Posts: 43
| Running again No one could revive the ECM, so the dealer installed a new one, and my truck is back to normal. Edge has been very supportive during this whole thing, and they are covering all cost associated with the problem caused by their product. Right around a thousand dollars.
Thanks Edge
__________________ 2007.5 2500HD LMM, AEM air intake, 5 inch DPF back MBRP exhaust w/6 inch tip, ARE tonneau cover, Cobra CB, Rhino liner, 3 inch EFX step bars. |
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06-05-2008, 02:11 PM
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eBay Motors
#4 (permalink)
| | DF Sponsors
Join Date: Mar 2008 Location: Columbus,IN
Posts: 2,154
| wow, i would like to thank you for making Edge's customer support be seen that they stand behind there products
__________________ 07.5 Chevy Summit White Reg cab LMM, Quadzilla steath 2, 5" MBRP straight pipe, 5" turn-down DPF Deleted, Cobalt boost & pyrometer, line of fire and ice. Meyer Performance & Fabrication, LLC Home of your diesel performance needs. www.meyerperformance.com (812)-344-4421 Tyler |
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06-05-2008, 02:22 PM
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eBay Motors
#5 (permalink)
| | Member
Join Date: Apr 2008 Location: Warrenton, Virginia
Posts: 43
| Quote:
Originally Posted by Meyerperformance@tls.net wow, i would like to thank you for making Edge's customer support be seen that they stand behind there products | They could not have been better. I had on rep e-mailing me, and one calling me on the phone at least once a day to check on the progress. I am sending the old ECM back to Edge so they can do an autopsy, and try to figure out what killed it.
__________________ 2007.5 2500HD LMM, AEM air intake, 5 inch DPF back MBRP exhaust w/6 inch tip, ARE tonneau cover, Cobra CB, Rhino liner, 3 inch EFX step bars. |
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06-05-2008, 02:23 PM
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eBay Motors
#6 (permalink)
| | DF Sponsors
Join Date: Mar 2008 Location: Columbus,IN
Posts: 2,154
| thats good and they will be able to keep this from happening again
__________________ 07.5 Chevy Summit White Reg cab LMM, Quadzilla steath 2, 5" MBRP straight pipe, 5" turn-down DPF Deleted, Cobalt boost & pyrometer, line of fire and ice. Meyer Performance & Fabrication, LLC Home of your diesel performance needs. www.meyerperformance.com (812)-344-4421 Tyler |
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