2016 GM 2500HD steering loose/play - Chevy and GMC Duramax Diesel Forum
2011-2016 (Non Powertrain) Discussion of 2011-2016 topics not related to powertrain

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post #1 of 115 (permalink) Old 12-06-2016, 02:22 PM Thread Starter
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2016 GM 2500HD steering loose/play

Hey guys, got an issue I am taking my truck in for tomorrow yet after reading some threads online, starting to get concerned. Truck has a great bit of play/slop in the steering. Truck is a 2016 Denali 2500 with the electronic steering assist. At first I thought it was just the roads, how they slant ya know, but going straight down the road at low speeds, the wheel is super loose, can go left to right about 8" and truck drives straight down the road.. on highway, gotta keep it pinned at 10 or 2 to keep it straight. With a trailer hooked up its even worse. The best part, 5500 miles!

Here is a thread I found online. 2016 Silverado 2500HD Steering woes - Page 8 - 2015 / 2016 / 2017 Chevrolet Silverado & GMC Sierra 2500/3500 HD - GM-Trucks.com

Seems like GM is having an issue fixing them. My concern is they will fix it with a new gear box, then every 5k miles it happens again.

Any thoughts or ideas? Lemon Law possibly? BBB case?


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post #2 of 115 (permalink) Old 12-06-2016, 02:33 PM Thread Starter
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Any GM associates on here?


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post #3 of 115 (permalink) Old 12-07-2016, 11:44 AM Thread Starter
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Dropped it off, service guy said it could be weeks to month. National back order on the gear box, and that isn't the promised solution. Just a quick fix. Oh what to do....


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post #4 of 115 (permalink) Old 12-07-2016, 12:53 PM
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They change the steering system from 2105 to 2016? I thought everything was the same.
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post #5 of 115 (permalink) Old 12-07-2016, 01:00 PM Thread Starter
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2016 have the electronic steering assist from what I've been told, and having issues


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post #6 of 115 (permalink) Old 12-09-2016, 05:56 AM
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I'm getting my steering box replaced next week

Seems to be pretty common with the 2016's now that they are getting a few miles

2016 Silverado 2500HD Steering woes - 2015 / 2016 / 2017 Chevrolet Silverado & GMC Sierra 2500/3500 HD - GM-Trucks.com

New Steering Box, and Now pitman is worn out 7400 MI 2016 3500HD
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post #7 of 115 (permalink) Old 12-09-2016, 06:03 AM Thread Starter
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Quote:
Originally Posted by howdiy View Post
I'm getting my steering box replaced next week



Seems to be pretty common with the 2016's now that they are getting a few miles



2016 Silverado 2500HD Steering woes - 2015 / 2016 / 2017 Chevrolet Silverado & GMC Sierra 2500/3500 HD - GM-Trucks.com



New Steering Box, and Now pitman is worn out 7400 MI 2016 3500HD


I've gone through multiple threads. Most I'm seeing are a new gear box, and a few are getting new centrelinks. Service hasn't told me what mine is yet, just the part is going to be a while. I don't mind warranty fixes happening, yet if this same issue is repetitive and GM doesn't have a solution for it, that's when shits going to hit the fan.


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post #8 of 115 (permalink) Old 12-09-2016, 06:09 AM
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I hope the box they replace it with has the problem fixed, otherwise I'll have to take it back in another 5000-7000 miles

I have to imagine it won't be long until this makes someone drive into something or someone, might be cheaper for GM to pay those lawsuits than fix all the trucks
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post #9 of 115 (permalink) Old 12-09-2016, 06:27 AM Thread Starter
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Quote:
Originally Posted by howdiy View Post
I hope the box they replace it with has the problem fixed, otherwise I'll have to take it back in another 5000-7000 miles



I have to imagine it won't be long until this makes someone drive into something or someone, might be cheaper for GM to pay those lawsuits than fix all the trucks


I've got a great service department where I bought from, they do quality work and my advisor already stated "it's not looking good, this issue could really set the GM HDs back". He stated to go ahead and begin contact with GM service employees just to have it on record, so if this issue keeps occurring you have a case on your hands, if ever needed to file for a buy back or lemon law


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post #10 of 115 (permalink) Old 12-14-2016, 02:13 PM Thread Starter
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Update: trucks now been at the dealer for a full week. It's getting the entire steering gear box, part is still on national backorder, they do not even have a projected ship date for the parts yet. Not really sure what to .



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