Cold weather disappointment and frustration!

[GMCustomerService]

Collimare,
Has your concern been resolved? Feel free to reach out to me or Michelle if you need additional assistance. Thank you.

Tricia, GM Customer Service (Assisting Michelle).

[M8chris]

It was 20 below last week here in Northern Utah and I didn't plug mine in the next morning went out and it started just fine. I finally dug out my plug yesterday and decided to plug it in as its getting below 0 every night.

[Collimare]

Thank you very much for the info. I had no idea it was in there but have turned it on now. The dealer had no clue yesterday when I had it in for service.

Speaking of the service. I complained about a leak right front that turned out to be the front axle seal. Any other's with this at only 10K?

The called to say it was ready but when I got there the service advisor realized that they had not put my oil in (Rotella T-6) so I had to wait to have them dump the oil and replace. At least he caught it!

I also had to have them bleed the tires back down to 55 all around. I asked him to check my records where I had paid to have the computer reset to the lower pressure and he said ya they just missed it.

They were also adamant that the plug needs to be inside the engine compartment.

Thanks again for all the great help!!!

[KensAuto]

Originally Posted by Collimare

Thank you very much for the info. I had no idea it was in there but have turned it on now. The dealer had no clue yesterday when I had it in for service.

Speaking of the service. I complained about a leak right front that turned out to be the front axle seal. Any other's with this at only 10K?
The called to say it was ready but when I got there the service advisor realized that they had not put my oil in (Rotella T-6) so I had to wait to have them dump the oil and replace. At least he caught it!

I also had to have them bleed the tires back down to 55 all around. I asked him to check my records where I had paid to have the computer reset to the lower pressure and he said ya they just missed it.

They were also adamant that the plug needs to be inside the engine compartment.

Thanks again for all the great help!!!

There has been a few guys with that problem, mostly 2011s.

....And on the plug having a temp sensor in it, well, never heard of that one...I think it's B.S....Hopefully Duratothemax will stumble upon this and comment. If anyone would know it would be Ben

[Duratys]

I recall reading the plug had a sensor in it. But i think its been discontinued (could be wrong) The reason for the sensor was to eliminate codes due to the truck being plugged in above a certain temp. I think the plug sensor started with the LBZ.

[KensAuto]

the block heater does not tie in to the trucks sytem, i know that for sure. It can not throw codes.

[Duratys]

I know its not tied into the trucks electrical harness. There were issues with codes thrown from when the block heater was plugged in while above a certain temp. GM came up with a plug that wouldnt let the block heater operate unless the temperature was below a certain point.

I dont know the exact details of it.....I had an LB7 prior to this and never worried about issues with other model years. I do however remember reading something about it years ago.

[K9Duramax]

To the OP, stick with high volume stations (your choice!), and always use an additive! Stanadyne works well, as does Amsoil additives! You should turn over much easier now that you have synthetic in it! I would also consider draining the filter to make sure that you didn't pick up any water that was freezing in the filter by your "unknown fuel"...