This is one of the reasons that I take my truck to one of the local GMC dealers for oil changes. I really like that the oil change rack is right outside of the customer lounge with several large picture windows that look into the oil change/garage area.
Obviously, can't seem them change the filter but can see that the oil is changed and that Mobil 1 is put back into the engine.
so.... not trying to defend the jiffy lubes of the world here, however the 3 bad experiences ive had with oil changes (significantly over filled, double gasketed, and filled with the wrong grade oil) were all from my GM dealer. In fact, i get better service from the local dodge dealer and they use rotella, so i just go there instead.
I agree, OP;s issue sounds like its double gasketed though. Scared the crap out of me the first time i saw these black oil stars sprayed in the fresh snow.
This is the reason that I only use my dealer for oil changes. They have a great service dept and if they mess it up they will fix it. They are the only ones that I will let touch my truck. It does cost more, but they can never tell me that someone else messed up my truck.
Wanna trade dealers?
It was mentioned that the GM dealer would be a place where one would have confidence when changing oil or grease job. After my two year "free maintenance" I took my truck to my normal mechanic and was told that my vehicle was never greased. So much for dealer confidence.
now THAT sounds like the dealerships i know. Never once have i see a clean grease fitting after an oil change. The inspection sheet is totally pencil whipped. Bald tires marked in the green, missing bulbs marked working, oh.... but the oil leak? yea they found that and recommended several thousands of dollars in repairs.... thanks guys.
This would be the same dealership that misdiagnosed a blown IC boot as a failed EGR cooler.... based on the "diagnosis" from 3 different "diesel techs".
They claimed once they pulled the filter that it had a split in the seal. Saying it was defective out of the box. I wish the tech would have inspected the seal before installing it. That is if it was even split. The next oil change is free if I go back. I never seemed to have lost oil pressure so I hope all is fine. However now every little noise I hear makes me nervous.
Based on the amount of oil you had to add, i suspect your fine. It doesent sound like you lost oil pressure either from your post so i dont see any cause for concern besides the mess to clean up under the truck.
Makes you wonder how old that filter was if the seal was split. I suspect that would have created a noticeable leak immediately on startup IF they had taken the few seconds to look at it. I always run my finger over the seal ring with some clean oil on it to lube it and to make sure there's no nicks or junk on it. I also only use Mobil 1 filters....
Or timmy the FNG cranked the filter down so hard it extruded the seal.
Originally Posted by Ineedabiggertrailer16 View Post
Your forgetting that High school boys these days don’t know or care what a wrench is, let alone how to use one.
I dont think thats true. Sure, there is a loss of interest in that kind of work, but ive worked with and trained plenty of kids only a couple years out of highschool who had no problem turning a wrench, or digging through an engine bay. Yea... its getting harder to find any with decent work ethic, but honestly thats not there fault. Cant blame the kid for what the parent and schools didnt teach.
I own an oil change business, not a quick lube, more of a mobile fleet service business. It’s not uncommon for orings to leak. Filters can be defective from the manufacturing process. Manufactured out of round or a slight problem with the o ring and bam you are leaking. I’ve also seen metal drain plugs physically fail and become like a diff plug or grub screw whereby the shoulder of the bolt fails and physically separates. All that said I’d establish a relationship with a local shop you trust instead of a quickie lube and or even the dealer. I don’t trust dealers as far as I can throw them.
you have seen a steel bolt threaded into an aluminum pan, fail at the bolt head? Im not saying i dont believe that, but i would love to see pictures of that failure. Maybe its a rust belt thing i just dont know about?