Glad to see you ordered the Banks 4" over their new 5", their rep said on the facebook group that the 5" is mostly just for looks and doesn't cool like the 4".
My Magna flow will be here on Mon, I'm ready to get that exhaust air away from the front of my fifthwheel.
You are correct ... I purposely chose the Banks DPF back 4 inch exhaust because of the “cool cuff” design that pulls in outside air which mixes with the hot exhaust gasses and starts cooling the hot exhaust gas stream further back than the factory exhaust design (which does this outside air mixing at the tailpipe).
Received the exhaust system last week while I was out of town working ... but not the intake ... exhaust parts are impressive ... nicely fabricated.
When I called Banks about the missing intake (ordered direct) ... I experienced a very disjointed phone call where I was transferred several times and finally ended up speaking with someone who gave me the feeling they missed shipping the intake.
No explanation why it did not ship, no admission of the intake getting missed, no cordial apology ... just a statement “it should ship today” ... my call was made Friday at 3:30 pm PST when I arrived back in town ... I doubt it got shipped on a Friday at 3:30 pm ... so probably arrive sometime later this coming week.
Actual not upset about the missing intake as this seems very common anymore ... in my opinion order processing and after-sales customer service seems to degrade more and more each year.
Most disappointing part was they charged my credit card for both items without shipping the intake.
I am a sales manager for an industrial instrumentation company ... and per our company policy ... we only charge for items when they ship ... unless it is a special order (partial deposit) ... or the customer’s credit history is so bad they are on a cash-upfront status ... seems like the right thing to do is not charging a customer until the item is verified shipped by scanning the shipping barcode.
Unfortunately the wife assigned me other duties this weekend ... so installation of the exhaust and intake will be next weekend or the following week when I am not traveling for work.
Will update this posting how the installation goes ... be interesting to verify if it only takes 1 hour for the exhaust removal / install ... and 30 minutes for the intake ... per Banks estimates.
My past experience has been to double their estimated install time ... which is based upon a shop who does these installs on a daily basis ... not the average customer who does this in his garage.