Join Date: Jun 2019
Location: Portland, OR metro area
Edge CS2 monitor gauge
Looked around and this seems as good a place as any for this question. If I'm wrong (again) please move to the proper place.
Just received my Edge Insight CS2 monitor. Not a tuner, just for monitoring engine performance.
Per the users manual, I went to the website and registered the unit. Think I did. Got an answer something like, "Thanks for registering. We'll be in touch soon." What the hell does that mean? It's been like 3 hours and nothing. These things are usually automated and you get an (almost) instant response.
Then I downloaded and installed the Fusion software. It immediately went online and downloaded/installed an update - as big if not bigger than the original download. I open the Fusion program, per instructions on page 10 of the manual, and click on "Create a New User" - - - and get a message that says,
"Please follow the instructions provided by technical support.
The system cannot find the file specified.
Edge Products Tech Support: (an 888 number)."
I call the number provided and get a message saying the call cannot be completed at this time, please try again later. Tried this 3-4 times.
Is there a secret to dealing with Edge Products and using their software? What is it?
2007 GMC 2500HD Classic LBZ 4x4 extended cab standard bed
single stage tow/economy tune; EGR blocker plate; AFE Magnum air intake; Magnaflow exhaust; LT265/75R16 tires on stock rims