DuramaxForum Fanatic
Join Date: Feb 2011
Location: SW Ont
Posts: 5,671
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You can also check your VIN from home:
https://my.gm.com/recalls
Maybe they will 'warranty' install it and ask for the $100 back??
Or warranty install it and let you keep the credit for your trouble....
And if you have the phone app for Onstar/myGMC or MyChev you can also check the VIN with it.
https://my.gm.com/recalls
Maybe they will 'warranty' install it and ask for the $100 back??
Or warranty install it and let you keep the credit for your trouble....
And if you have the phone app for Onstar/myGMC or MyChev you can also check the VIN with it.
2018 GMC 2500 L5P CCSB 4x4 Denali - Mineral Metallic; previous '11 LML, '10 LMM and 04.5 LLY
Last edited by redwngr; 10-25-2019 at 03:15 PM.
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Duramax Lifetime Supporter
Join Date: Aug 2019
Location: Seacoast NH
Posts: 237
Quote:
Originally Posted by redwngr View Post
You can also check your VIN from home:
https://my.gm.com/recalls
Maybe they will 'warranty' install it and ask for the $100 back??
Or warranty install it and let you keep the credit for your trouble....
And if you have the phone app for Onstar/myGMC or MyChev you can also check the VIN with it.
https://my.gm.com/recalls
Maybe they will 'warranty' install it and ask for the $100 back??
Or warranty install it and let you keep the credit for your trouble....
And if you have the phone app for Onstar/myGMC or MyChev you can also check the VIN with it.
Per that site, there is no open recalls for my truck either.... I have a feeling this is going to be a battle w the dealer
2019 Quartz Red Denali HD Chrome deleted
2013 GMC SLE fully deleated. Sold
2017Quote:
Originally Posted by NHfireDmax View Post
Quote:
Originally Posted by redwngr View Post
You can also check your VIN from home:
https://my.gm.com/recalls
Maybe they will 'warranty' install it and ask for the $100 back??
Or warranty install it and let you keep the credit for your trouble....
And if you have the phone app for Onstar/myGMC or MyChev you can also check the VIN with it.
https://my.gm.com/recalls
Maybe they will 'warranty' install it and ask for the $100 back??
Or warranty install it and let you keep the credit for your trouble....
And if you have the phone app for Onstar/myGMC or MyChev you can also check the VIN with it.
Per that site, there is no open recalls for my truck either.... I have a feeling this is going to be a battle w the dealer
“Insanity is doing the same thing over and over again, but expecting different results.” - Albert Einstein
2017 2500HD GMC Denali CCSB
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Junior Member
Join Date: May 2016
Posts: 61
Quote:
Originally Posted by henry42 View Post
Noticed this today:
GM Program #:
N192264210
Date Issued:
Oct 15, 2019
Program Title:
Enable Diesel Engine Block Heater - Exp. 11/30/2021
Program Description:
Certain 2017 - 2019 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 vehicles, equipped with the 6.6l Duramax diesel engine (RPO L5P) and optional engine-block heater cord, may have a condition in which the block heater cable function was disabled.
Repair Description:
Dealers will replace the engine block heater and cord.
So it looks like the fix is in.
Now how much you want to bet that the dealers have no parts in stock?
GM Program #:
N192264210
Date Issued:
Oct 15, 2019
Program Title:
Enable Diesel Engine Block Heater - Exp. 11/30/2021
Program Description:
Certain 2017 - 2019 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 vehicles, equipped with the 6.6l Duramax diesel engine (RPO L5P) and optional engine-block heater cord, may have a condition in which the block heater cable function was disabled.
Repair Description:
Dealers will replace the engine block heater and cord.
So it looks like the fix is in.
Now how much you want to bet that the dealers have no parts in stock?
Duramax Lifetime Supporter
Join Date: Aug 2019
Location: Seacoast NH
Posts: 237
Quote:
Originally Posted by henry42 View Post
If the part number being quoted is in fact the heater and cord then it's about a $50 part, so if you got $100 off then you could always just put it in yourself and call it a day. Doesn't seem to be that hard of a job and if you're good you could reclaim and reuse all the coolant that comes out with the old core, just use a clean container to catch it.
2019 Quartz Red Denali HD Chrome deleted
2013 GMC SLE fully deleated. Sold
2019 Duramax 
2019 Duramax 
2019 Duramax 
Beth..Quote:
Originally Posted by NHfireDmax View Post
Nah, its a GM issue they can do it... I'll see to that... If it was cord only that would be fine, but I'm not laying on my back to drain the coolant and then snake myself around to remove the heater element, and then have to worry about burping the coolant system...
it was designed with a block heater ...factory equipt with one out the door...
they can remedy the issue..
Junior Member
Join Date: Oct 2013
Posts: 31
Replacement parts are shipping!!! Just had my 2019 in for warranty work, while there the service adviser mentioned the recall. I laughed and asked if they were even still working on replacement parts. He said they actually have began shipping out the cord kit.
They are prioritizing the cold climate areas to receive the replacements first (supposedly) and I got them to order mine today.
For anyone who is interested the part number is 19419326
They are prioritizing the cold climate areas to receive the replacements first (supposedly) and I got them to order mine today.
For anyone who is interested the part number is 19419326
Junior Member
Join Date: May 2016
Posts: 61
Quote:
Originally Posted by Vineyney View Post
Just had my 2019 in for warranty work, while there the service adviser mentioned the recall. I laughed and asked if they were even still working on replacement parts. He said they actually have began shipping out the cord kit.
They are prioritizing the cold climate areas to receive the replacements first (supposedly) and I got them to order mine today.
For anyone who is interested the part number is 19419326
They are prioritizing the cold climate areas to receive the replacements first (supposedly) and I got them to order mine today.
For anyone who is interested the part number is 19419326
2018 Chevrolet Silverado I stopped at my local dealer in Ohio. No parts currently available at this time.
They did offer to snip my old one off though
They did offer to snip my old one off though
Miller's Youtube Channel
2018 Silverado Duramax High Country in Deep Ocean Blue Metallic CCSB/SRW 4x4 L5P
Purchased 8-11-2018 - All stock
1993 Toyota Supra - Renaissance Red - 1000+hp
Join Date: Jul 2010
Location: Montana
Posts: 9
Had my heater cord cut off at an oil change in September. Last week Dealer advised he had 10 cord fixes arrive in mid-October. Dealer installed mine on 10/28, which was just in time as the temperature dropped to -11 on 10/30 (I'm in Montana). In fairness to GM, it appears they are trying to address the issue by prioritizing the shipment of limited parts to colder areas as they become available.
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