GM Recall #: N182206311 - Page 8 - Chevy and GMC Duramax Diesel Forum
L5P TSB (service bulletins, recalls, updates) Postings of Tech Service info for any New L5P engine issues.

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post #71 of 129 (permalink) Old 09-11-2019, 08:16 PM
 
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I took delivery of mine at the beginning of August and I got the $100 credit but no cord in the truck anywhere, or at least that I could find
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post #72 of 129 (permalink) Old 10-10-2019, 03:16 PM
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Quote:
Originally Posted by redwngr View Post
No, you didn't pay 'extra' to add a block heater to your duramax.
Block heater is a standard feature of every duramax.

It is optional on the gasser.


My understanding is further notification will happen when they have a solution ready.
The reason the block heater is not an option on the Duramax is that the diesel needs it in really cold weather like we're about to have is a couple of months. And cutting the cord off is a pretty piss poor fix. How hard is it to find a replacement block heater -- perhaps the one on the LML? It shouldn't take them six months standing around with their heads up their asses to figure out a fix for this. Can't they just find one with a cord that doesn't act like a fuse on a Roman candle? It's pretty asinine. I fail to see how this is taking so long that they have to do this idiotic interim step which doesn't help people who are going to be parking their diesel outside in 20+ below weather in a couple of months. BTW, I used mine last winter with no issues.
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post #73 of 129 (permalink) Old 10-10-2019, 03:56 PM
 
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They standing around in the position you stated due to the auto workers strike against GM. No fix until the strike is over at the earliest.
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post #74 of 129 (permalink) Old 10-10-2019, 07:49 PM
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Quote:
Originally Posted by sbowers61 View Post
The reason the block heater is not an option on the Duramax is that the diesel needs it in really cold weather like we're about to have is a couple of months. And cutting the cord off is a pretty piss poor fix. How hard is it to find a replacement block heater -- perhaps the one on the LML? It shouldn't take them six months standing around with their heads up their asses to figure out a fix for this. Can't they just find one with a cord that doesn't act like a fuse on a Roman candle? It's pretty asinine. I fail to see how this is taking so long that they have to do this idiotic interim step which doesn't help people who are going to be parking their diesel outside in 20+ below weather in a couple of months. BTW, I used mine last winter with no issues.
Yes, I understand why it's not 'optional'.


No, I certainly wasn't arguing that the 'fix' seems slow....



You're preaching to the converted.
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2018 GMC 2500 L5P CCSB 4x4 Denali - Mineral Metallic; previous '11 LML, '10 LMM and 04.5 LLY
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post #75 of 129 (permalink) Old 10-11-2019, 01:12 AM
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so I have a question ,has this problem been fixed I just purchased new truck in Sept ,how can I find out if fixed

2019 Chev Silverado LTZ Crew Cab 3500hd Duramax
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post #76 of 129 (permalink) Old 10-11-2019, 05:24 AM
 
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My understanding is that the 2020 L5P diesel engine trucks (Chevy & GMC) the block heater has been disabled and is not working. Look on the sticker, it should show. The 2020 GMC 3500HD I looked at showed block heated disabled on the window sticker.
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post #77 of 129 (permalink) Old 10-11-2019, 11:51 AM
 
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Originally Posted by Rick_Schaber View Post
So you will not get a new cord when they have a fix? Since you got $100 credit?

Sent from my SM-G950U using Tapatalk


So I didnít get the $100 credit. I just had a cut cord in my glovebox.
I reached out to my buddy who is the regional service manager back home.
He asked for this VIN and said it can be added at no charge.
However availability will be an issue for a while.
I plan to have it remedied after the strike is resolved. I can afford to wait as Iím in AZ.


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post #78 of 129 (permalink) Old 10-17-2019, 09:40 PM
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Garage
Noticed this today:

GM Program #:
N192264210
Date Issued:
Oct 15, 2019
Program Title:

Enable Diesel Engine Block Heater - Exp. 11/30/2021

Program Description:

Certain 2017 - 2019 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 vehicles, equipped with the 6.6l Duramax diesel engine (RPO L5P) and optional engine-block heater cord, may have a condition in which the block heater cable function was disabled.

Repair Description:

Dealers will replace the engine block heater and cord.

So it looks like the fix is in.

Now how much you want to bet that the dealers have no parts in stock?

ďInsanity is doing the same thing over and over again, but expecting different results.Ē - Albert Einstein

2017 2500HD GMC Denali CCSB
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post #79 of 129 (permalink) Old 10-18-2019, 04:18 PM
 
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I just received a postcard from my dealer.

Repair Description:
For Silverado 2500/3500 and Sierra 2500/3500: Dealers are to replace the engine-block heater and cord. For Silverado 4500/5500/6500: Dealers are to replace the engine-block heater.

Don't really understand why they're not replace the cord on the Silverado 4500/5500/6500...
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post #80 of 129 (permalink) Old 10-19-2019, 10:25 AM
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Maybe the heavier duty trucks used a heavier duty cord.
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