Chevy and GMC Duramax Diesel Forum - Reply to Topic
11-16 LML Duramax Powertrain Discussion of components that are directly involved in the power production and all that is needed to get and keep the truck moving . Engine , Transmission, Etc.

Thread: Oil change gone bad Reply to Thread
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  Topic Review (Newest First)
12-03-2019 01:14 PM
KenW56148
Quote:
Originally Posted by 407driver View Post
Quote:
Originally Posted by Hook'em_Horns! View Post
Too Busy?
You mentioned right off that you had two oil change apprentices with nothing to do.

<img src="https://www.duramaxforum.com/forum/images/smilies/rofl[1].gif" border="0" alt="" title="Rofl" class="inlineimg" />
Precisely where I learned how to maintain my vehicles. <img src="http://www.mysmiley.net/imgs/smile/innocent/innocent0002.gif" border="0" alt="" title="innocent0002" class="inlineimg" /> What little boy doesn't want to do what he sees daddy doing?<img src="http://www.mysmiley.net/imgs/smile/confused/confused0082.gif" border="0" alt="" title="confused0082" class="inlineimg" />
No kidding- dad would talk to mom about the busy day he would have this coming weekend.... four boys at home.... get the picture. Tuff job supervising. &#x1f604;
(You want to drive it...then know how to work on it)
11-29-2019 03:57 PM
Hook'em_Horns! Meh....you're closer to Russia.
11-29-2019 03:55 PM
J83
Quote:
Originally Posted by Ineedabiggertrailer16 View Post
No excuse for that, ESPECIALLY from dealer techs. Have the never heard of the world class research firm of Google & YouTube?


Apparently not. My local dealer is terrible though.
11-28-2019 03:26 PM
Ineedabiggertrailer16
Quote:
Originally Posted by J83 View Post
Brand new diesel cruze... bought from that dealer..... took them 2 hours to figure out how to get to the oil filter. There words.... not mine.
.
No excuse for that, ESPECIALLY from dealer techs. Have the never heard of the world class research firm of Google & YouTube?
11-27-2019 10:16 PM
mackman
Quote:
Originally Posted by Jbeck1986 View Post
This is why I donít let anyone change my oil. I have had friends who worked at quick lube places that have told me horror stories like this. Or worse. Like starting it up with no oil and not noticing till thereís a knocking coming from engine. Then just adding the oil and never saying a word to anyone and sending it out to the customer.

A few weeks ago I had my tires rotated at the tire shop down the way. Asked them to lube grease points since I hadnít had a chance since buying this truck. I asked him how many there were after. He said one on each side. I thought that sounded strange but havenít had a vehicle this new or a duramax diesel. So I didnt wanna tell him he was wrong with out checking. Checked and found out there was a total of 9! Was beyond pissed.

I ended up calling the shop foreman for something else since I work at a RV repair shop and we use each other of service at times. I mentioned this situation and before I could finish he said it should be 9 or 11 depending on the year. Then said only he and one other guy would have known off hand. I told him that I was going to be requesting him to do the work on my truck when I come by for now on. He was glad to do so and appreciated that we didnít have this discussion in front of the entire crew or in front of customers.

My point is either you make sure you can trust who you have working on your truck or you do it your self. Changing the oil in these trucks can usually be done with out a jack most of the time.
If he was much of a foreman he would make sure the crew knows so every customer is taken care of the right way
11-27-2019 03:07 PM
J83
Quote:
Originally Posted by mike5511 View Post
I won't let either the Chevy or GMC dealer in my area change mine. I've stood and watched them. Even if properly trained, they don't seem to have the integrity to do it per their training. Left without supervision, they'll do it however they want to. And you can forget about a proper grease job. Not to mention, it's usually a different guy every time you go in there. Sorry, but the oil change guy in most dealers is just a half step above the wash boy. ( (I've done both jobs back in the day and I am sure there are exceptions to what I just said. =Not trying to come off better than anybody else, just stating my experience........64 years worth)
Thats been my experience as well, however i just grease the truck myself and let them change the oil, because the "life time" oil change plan i got on the truck comes out to like 18$ oil changes by the time i trade it back in. I like to drive the wheels off my trucks...

I took the wifes cruze in for an oil change at the dealer. Brand new diesel cruze... bought from that dealer..... took them 2 hours to figure out how to get to the oil filter. There words.... not mine.


Quote:
Originally Posted by redwngr View Post
Pick any occupation you like.

There WILL always be examples of some that shouldn't be doing it.
True, however the importance is in the percentage of people in that occupation that fall into that category. Engineer, Doctor, Baker, usually going to be pretty low. Lube tech, dealer mechanic, maybe not as low...
11-27-2019 01:42 PM
redwngr Pick any occupation you like.

There WILL always be examples of some that shouldn't be doing it.
11-27-2019 01:32 PM
mike5511 I won't let either the Chevy or GMC dealer in my area change mine. I've stood and watched them. Even if properly trained, they don't seem to have the integrity to do it per their training. Left without supervision, they'll do it however they want to. And you can forget about a proper grease job. Not to mention, it's usually a different guy every time you go in there. Sorry, but the oil change guy in most dealers is just a half step above the wash boy. ( (I've done both jobs back in the day and I am sure there are exceptions to what I just said. =Not trying to come off better than anybody else, just stating my experience........64 years worth)
11-27-2019 12:01 PM
J83
Quote:
Originally Posted by Montucky View Post
@J83 it was a steel bolt and a steel pan on a freightliner M2 with a cummins ISC engine. The design of the drain plug is such that the shoulder of the bolt is to thin and thus cracks form, especially if over tightened; and like I said eventually failure. Iíve actually seen it several times and have the drain plug in my rig for show.

My point was more like shit happens and they are a machine and things fail. Itís most likely this was a double gasket situation as thatís more common.
Oh ok, i thought we were talking about on the duramax here. That makes more sense.
11-23-2019 09:43 AM
Shorthorn They are machines and things do break , but when you have folks that don’t care then they just don’t care. Some just want a paycheck. When I work on diesels
( Cummins ) all day long the last thing I want to do is fix someone else’s issue that they cause. Definitely be back in someone’s grill getting crap done and done right. The end customer is my bread and butter and I would rather have you watching and calling me out rather than you broke down and one mad hornet when you return and IF you returned. I’ve seen stuck filter o-ring , and seen filters not rolled correctly from the factory. Inspect all filters, seals , etc before installing. Always start and run before giving back to the customer. I would rather tell you I caused an issue but fixing it. You might be little warm now , but would probably understand and be glad that I was honest and up front. Happy customer will be returning customer.
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