I recently purchased a white 2023 3500 diesel, crew cab long box, brand new, for my business mostly but personal use as well. When I went to first see it, it had been just delivered off of the semi truck, it had 2 miles on it. It was extremely dirty I figured it was road grime, I came back a few days later to formally pick it up and it was still just as dirty, .. and under the hood was very dirty, but I was excited so I became acceptant of lower standards due to the covid..but on the third day I owned it, it would not start.. due to corrosion on the batteries.. dealer would do nothing, I have had to out of pocket everything going forward from here, even after Ive purchased the extended 100,000 mi warranty.. but on my own further investigation revealed a-lot of corrosion throughout, I took video and pics but they always get deleted when I post them, even on u tube I posted them, they got flagged and taken down. I was, and am extremely upset for $100,000 this is what we get now.. fast forward a few months to today, 20,000 on the clock, and the paint is flaking off,(dealer wont warranty)they say its rock chips, ambient temp sensor wont work despite repeated replacement, (dealer wont warranty), the radio works sometimes..sometimes dosnt, block heater doesn’t work correctly( i think because of ambient sensor issues), and the trans has this thing that when it randomly decides to, usually in park at starting but now always does it every so often in park is, slam.. just slam and a bang and a lurch, dealers have said no issues, but theres a TSB that says its normal.. sure it is, did I mention the paint is peeling off? Wtf.. this is salt belt country.. but never mind that.. first new vehicle I have ever owned, terrible delivery service and service in general, from several different local dealers, they want to know nothing and their word is god. Bottom line, I like this truck alot, it gets super fuel mileage for what it is, its super quiet, no smell of diesel, except the extreme burning smell that is very alarming when it goes into regen. I love the power and overall capability with options it has like the power inverter and actual four wheel drive, I have had it in the mud, heavy mud, 4’ of western ny snow-albeit after a new set of tires was installed at 8000 miles.. stock Michelins are a joke, I have pulled a 32’ camper, an excavator for my business and a dump hauler trailer, it pulls excellent while still getting awesome fuel mileage and plenty of power. The only main drawback so far besides these issues I stated is.. it eats tires for fun, on my third set at 20,000mi, im really trying to be easy on the pedal, and rotating myself every 1500-2000mi. But good lord that’s getting expensive..
I supposedly ordered it, but it came very quickly for what I was expecting, and it has had nothing but problems, clearly a lemon, or a rebadged 2021 is what I personally think. I have also had no luck internally with GM they said they can only go off of what dealers say, they are the eyes and ears, so the last guy told me.. so I will be posting as much as I can about my adventures until I get some sort of accountability from GM. Just buyer beware.. upstate NY Bob Johnson buick GMC
I supposedly ordered it, but it came very quickly for what I was expecting, and it has had nothing but problems, clearly a lemon, or a rebadged 2021 is what I personally think. I have also had no luck internally with GM they said they can only go off of what dealers say, they are the eyes and ears, so the last guy told me.. so I will be posting as much as I can about my adventures until I get some sort of accountability from GM. Just buyer beware.. upstate NY Bob Johnson buick GMC
