It's not, unless you're a manufacturer desperately trying to cover your @ss because of such a stupid engineering flaw.Just got off the phone with GM. They told me the Block heater recall was first applied to Northern states and Canada. They informed me that when enough parts are available it will be shipped to the Southern states. I wasn't aware that Illinois was considered a Southern state
This won't make you feel any better, but I had mine done this week at a dealer that I use for service, not the one where it was purchased.
They have done recall work for me on several vehicles that were purchased other places.
The dealer (or at least that particular service person) that looked after you and refused the recall (and/or any warranty work) is being a [email protected]*&Y &#%*(*^.
I would think that GM would not be happy about the dealer turning you away.
Of course the call centre folks that just work to a script won't give you direct satisfaction, but it's possible you will get a call back about the issue.
Every recalled vehicle will be issued a set of parts. GM won't care where they get installed. They will be more interested in getting all the recalled vehicles looked after.
Suppliers focus on matching production output with the on-time inventory that is the assembly line. They can't just one day snap their fingers and decide to up production 10x to meet a new demand. Especially in this economy with a severe lack of available hires.It's a production issue, and I have a hard time believing that a cord with heater block attachment is that hard of a thing to produce/procure in sufficient quantities to satisfy current production and the recall.
And I understand that. I've worked in design/mfg before in what seems a previous lifetime.Suppliers focus on matching production output with the on-time inventory that is the assembly line. They can't just one day snap their fingers and decide to up production 10x to meet a new demand. Especially in this economy with a severe lack of available hires.
We went thru this years ago with the flawed intake design on the LLYs.
The LBZ corrected design was considered as something that would never fail, and/or need replacing. There were absolutely 0 available outside of the on-time inventory to match the production line.
Only after a lot of work were we able to push production towards meeting a new demand. Even after that success, you then had to have the dealer parts special order the part #, outside of the normal inventory supply system set up.
Fast forward to today and they're everywhere on fleabay, and for half the cost.