[hec247]

I just recently came back from a deployment and let my dad hold onto my truck which had the edge evo race tuner in the truck plugged in... I come back and my father says that the tuner is telling me I need to reset the external memory, so I connect it to my laptop thinking its all I need to do. But the fusion software is telling me to reset the truck back to stock levels and try to update again later. So right now I am stuck in a rut because I can't do anything when the tuner is in the truck it is telling me I need to reset the external memory and won't allow me to do anything else on it, and along with when the device is hooked up to the computer provides no help as well. Has anyone had any experience with this before? Or how to correct this problem? :help

 

[DirtySouth85]

I had some issues with mine, but not like this. I called Edge support and they took care of me. There customer service is great!

 

[Beaner242]

same here. call them and they will update it then youll be good to go.

 

[08stroker250]

Like stated above, just give Edge a call, they are very supportive!