Hello all! I finally got the truck of my dreams having custom ordered, from the factory a 2021 2500 HD, CrewCab, 4x4, Z71. As of today it has 1227 miles on it and from day one there has been issues.
1st issue was pulling to the left which has now been back to the dealer twice and is still having same problem. I have noticed a knock coming from the engine compartment that doesn’t seem normal to me and have actually found on gm-tech link that this is a known issue with what seems to be a repair given by the company. Duramax Diesel Warm Engine Idle Knock Sound – TechLink
During the First day or two of driving, the Trip 1, Trip 2, and digital speedometer, mpg screens were present. Now they are nowhere to be found. I have the work truck trim, so base model odometer stem (no buttons on steering wheel other than cruise control). I scroll through all the available screens; air filter life, fuel filter life, brake pad life, tranny temp, etc. No trip or digital speedometer screens anywhere and I can't figure out how to get them back. Have tried everything and have also now found that is also another known issue. One guy took it to the dealership and they couldn’t figure it out and then a different mechanic decided to remove a fuse (wasn’t sure which one) and that got the first few screens back.
Last problem (at least it doesn’t seem right to me and I’ve read through the entire Owners Manual and Duramax supplement) is Exhaust Cleaning. Regen doesn’t seem to working while driving. At 1200 miles driving about 50% in town and 50% highway for 75 miles up the mountain to central Arizona and back again, usually in the same 24 hour period, there seems to be no self cleaning happening. Which means I sit in this things for 35-45 minutes in my yard while the neighbors think my truck I’m gonna blow up.
HELP!!
I’m taking it back to the dealer for the 3rd time (1st two for it pulling to the left...again still doing it) with the rest of these other issues.
P.S. I ordered the truck in August 2020 and took delivery Dec 12, 2020.
It will become my new company work truck and I only use it once or twice a week while I’m waiting waiting for a work shell, Decked slide out drawer system and other things.
I wrote this while waiting for the exhaust cleaning to complete and from beginning to end took 40 min on the nose. Just like the previous 3 cleanings.
Is this thing a lemon?
Thankyou in advance for any and all thoughts and advice.
1st issue was pulling to the left which has now been back to the dealer twice and is still having same problem. I have noticed a knock coming from the engine compartment that doesn’t seem normal to me and have actually found on gm-tech link that this is a known issue with what seems to be a repair given by the company. Duramax Diesel Warm Engine Idle Knock Sound – TechLink
During the First day or two of driving, the Trip 1, Trip 2, and digital speedometer, mpg screens were present. Now they are nowhere to be found. I have the work truck trim, so base model odometer stem (no buttons on steering wheel other than cruise control). I scroll through all the available screens; air filter life, fuel filter life, brake pad life, tranny temp, etc. No trip or digital speedometer screens anywhere and I can't figure out how to get them back. Have tried everything and have also now found that is also another known issue. One guy took it to the dealership and they couldn’t figure it out and then a different mechanic decided to remove a fuse (wasn’t sure which one) and that got the first few screens back.
Last problem (at least it doesn’t seem right to me and I’ve read through the entire Owners Manual and Duramax supplement) is Exhaust Cleaning. Regen doesn’t seem to working while driving. At 1200 miles driving about 50% in town and 50% highway for 75 miles up the mountain to central Arizona and back again, usually in the same 24 hour period, there seems to be no self cleaning happening. Which means I sit in this things for 35-45 minutes in my yard while the neighbors think my truck I’m gonna blow up.
HELP!!
I’m taking it back to the dealer for the 3rd time (1st two for it pulling to the left...again still doing it) with the rest of these other issues.
P.S. I ordered the truck in August 2020 and took delivery Dec 12, 2020.
It will become my new company work truck and I only use it once or twice a week while I’m waiting waiting for a work shell, Decked slide out drawer system and other things.
I wrote this while waiting for the exhaust cleaning to complete and from beginning to end took 40 min on the nose. Just like the previous 3 cleanings.
Is this thing a lemon?
Thankyou in advance for any and all thoughts and advice.
