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General Motors Class Action Lawsuit for Duramax/Allison Transmission Control Module (TCM) part # 24256861.

36K views 23 replies 17 participants last post by  BoiseRob  
#1 · (Edited)
General Motors produced several years of trucks with a faulty transmission control module.

From 2008 thru 2015, Chevrolet and GMC 2500 & 3500 trucks with the 6.6 L Duramax engine and Allison 1000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the meager stock of replacement parts was exhausted. GM has told several owners that the part will be available soon, but the date keeps getting pushed out: Oct 2022, then Dec 2022, then March 2023, then April, and so on.

August of 2022, I personally had to leave my 2009 GMC 3500 HD at a GMC dealership in Layton, Utah in the middle of a 6-month RV trip. After searching for the TCM for a month, I gave up and purchased a 2021 Chevrolet 3500 HD so that we could continue our trip.

An estimated 5000 vehicles are currently unusable due to the failure of this part and no new parts available. There are multiple advertisements from a variety of sources that offer the part--often at outrageous prices--but these ads often turn out to be false and some are even scams. I have responded to several ads but the result is one of two: first, the company finally admits to not having the part but offering to ship 'something that will work'; or second, just as often, the advertisement is a scam looking to get credit card/ bank account numbers, with no intent to actually ship the product. Right now, eBay advertises the part with prices ranging from $9000 to $19000. This is a $649 retail part.

The high failure rate of the part appears to relate to the factory placement on the radiator shroud. Heat has been blamed for the failure. GM should post a bulletin to re-install new TCM's on the fender well. This tactic has already been taken in some repair shops with success. Another cause of the high failure rate is insufficient grounding of the heat sink. This is a simple fix but GM seems to ignore the issue.

It is our intent to file a class action lawsuit against General Motors to have new parts updated to resolve failure issues and manufactured in a timely manner.
If you are interested in joining this class action, email to b.alsup@live.com with the phrase "GM Class Action" as the subject.
Please comment on your experience with your 2008-2015 Chevrolet/GMC truck with the Duramax/Allison 1000 transmission.
Also follow us on Facebook at https://www.facebook.com/groups/597481695185791




All reactions:
55
 
#5 ·
No, I am not a lawyer, simple truck owner. OUR is because we have 100 people who have joined our group so far. If you want to join you can email and I will add your name to the group. I send updates both by email to the group and by posting on Facebook. The Facebook page allows the entire group to share information about their experience, alert each other to scams related to trying to find/purchase the part and share technical information.
 
#9 ·
These truck will rust to dust before anything comes of the class action lawsuit, much like the 8 speed transmission one. Everyone who had one has likely moved onto a new vehicle by now. GM fucked up by joining with ford for their new trans and soured relationships with Allison, and here we are bearing the brunt of it while GM's only focus is on selling new trucks.

Theres about 5000 of these TCM's on backorder, so at list, $3.5 million dollars worth give or take. GM is likely looking for the lowest bidder to produce them to maximize their profits, probably why there's no replacement as of yet.

I have one on backorder. Mines still good, but what the hell do I have to lose....if it goes bad I'll take it apart myself and reflow the solder, if it doesn't, I might have a spare to last me until the truck rots away.
 
#11 ·
General Motors produced several years of trucks with a faulty transmission control module. From 2008 thru 2015, Chevrolet and GMC 2500 & 3500 trucks with the 6.6 L Duramax engine and Allison 1000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the meager stock of replacement parts was exhausted. GM has told several owners that the part will be available soon, but the date keeps getting pushed out: Oct 2022, then Dec 2022, then March 2023, then April, and so on. August of 2022, I personally had to leave my 2009 GMC 3500 HD at a GMC dealership in Layton, Utah in the middle of a 6-month RV trip. After searching for the TCM for a month, I gave up and purchased a 2021 Chevrolet 3500 HD so that we could continue our trip. An estimated 5000 vehicles are currently unusable due to the failure of this part and no new parts available. There are multiple advertisements from a variety of sources that offer the part--often at outrageous prices--but these ads often turn out to be false and some are even scams. I have responded to several ads but the result is one of two: first, the company finally admits to not having the part but offering to ship 'something that will work'; or second, just as often, the advertisement is a scam looking to get credit card/ bank account numbers, with no intent to actually ship the product. Right now, eBay advertises the part with prices ranging from $9000 to $19000. This is a $649 retail part. The high failure rate of the part appears to relate to the factory placement on the radiator shroud. Heat has been blamed for the failure. GM should post a bulletin to re-install new TCM's on the fender well. This tactic has already been taken in some repair shops with success. Another cause of the high failure rate is insufficient grounding of the heat sink. This is a simple fix but GM seems to ignore the issue. It is our intent to file a class action lawsuit against General Motors to have new parts updated to resolve failure issues and manufactured in a timely manner. If you are interested in joining this class action, email to b.alsup@live.com with the phrase "GM Class Action" as the subject. Please comment on your experience with your 2008-2015 Chevrolet/GMC truck with the Duramax/Allison 1000 transmission. Also follow us on Facebook at https://www.facebook.com/groups/597481695185791 All reactions: 55
I would like to join as well. Have a 2013 Duramax and currently looking for one. watsonmw11@gmail.com
 
#13 ·
My 2013 GMC 3500 Turbo Diesel Denali Dually, has been sitting since February! Was on my way to the dealer to have her looked at, made it past a mile. I have called everywhere and no one has the part! I pull a toy hauler as part of my self employed job as a vendor at all major motorcycle rallies. Yes I would like to join a lawsuit. To this date I have not received any word from GMC as far as recall, replacement part, or definite date when part will be in. I bought this truck brand new and it has been very well taken care of. Definitely not looking to buy new or have any payments, especially now. Thank you for getting us all on board. Bikachiconline@gmail.com
 
#15 ·
I have an 2011. Is there any instructions for moving this thing to the fender and how to properly ground the heat sink? May be worthwhile to do this. No troubles so far. Wondering if I should be calling auto Wreckers and seeing if I can find one, haha
 
#16 ·
I Have a TCM that suits 2009 Silverado 2500, it is new, a recon unit i bought from Rockauto 12-18 months ago when i was having trouble with my transmission, I am in Australia though. It is a T14 unit, bought by mistake as i thought my motor was a 2009 LMM, turns out it is a 2008 LMM, they apparently use an A40 TCM.I programmed the unit to suit 2009 Silverado thinking that i would still be able to use it as a spare, but there must be some differences in the transmission, when it is idling with this unit in you can hear the motor loading up and releasing all the time, sounds like it is building pressure in the transmission and then releasing. I didn’t think that there was any difference between 2008-2009 transmission, but there must be some. Anyway unless i can figure out how to get an older model tune on the later unit, i may as well sell it.
 
#24 ·

FYI...
 
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