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I own a shop and I can't tell you how many times we have to fix issues that other fast oil change places do. I often ask customers why they didn't come to us first. Same answer every time. The other guy is cheaper. But after we fix the other guys mess ups we don't ever loose that customer and they pay us the extra. I don't understand how some places can be so lazy. Treat everyone customer ride as its your own and everything will be OK. If you want to short cut you either need fired or put out of business.
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