Re-Installed windows on my laptop. Re-Installed EFI Live on laptop from the site(latest software). Now V2 will not communicate with laptop. Will not go into pass through mode, etc. Followed tips on EFI Live site for updating firmware on V2(hold control button, plug in USB cable, two orange LEDs flash alternately, bring up firmware update screen, click status button and error message pops up " Flashscan V2 is not in Dead-Poll mode). Attemped to contact support team at EFI Live but that hasnt been very successful. Has anyone heard of this, had this happen or know how to correct this? Thanks for the help.